Records from the U.S. Federal Trade Commission (FTC) show that identity theft was the top complaint among consumers in 2014, continuing a 15-year trend reflected in widespread data breaches last year.
Complaints regarding imposter scams increased significantly, surpassing prize, sweepstake and lottery and auto-related complaints to become the third most frequently reported issue. Complaints of imposter scams, in which con artists impersonate government officials or others, increased dramatically, particularly for IRS-related schemes.
Aside from guarding against identity theft and imposter scams, consumers should remain vigilant when it comes to debt collection and shop-at-home and catalog sales, which also comprised the majority of complaints last year.
Published with permission from RISMedia.